Payment Policy

Last Updated: October 31, 2026

Denovelle aims to provide customers in the United States and selected European countries with a secure and transparent checkout experience.

This Payment Policy explains the payment methods, transaction processing, currency, and order payment procedures applicable to purchases made through our online store.

1. Accepted Payment Methods

Customers can select from the payment methods displayed during checkout.

Available payment options may include credit cards, debit cards, digital wallets, and other payment services supported by our payment providers.

A payment method is available only when it is displayed as an option at checkout.

2. Currency

Denovelle supports pricing in the currency available for the customer's shopping location.

Depending on your location and checkout settings, prices may be displayed in:

• U.S. dollars (USD) for applicable U.S. orders.

• Euros (EUR) or other supported local currencies for applicable European orders.

The applicable currency and final order total will be displayed at checkout before payment is submitted.

If your payment account uses a different currency from the transaction currency, your bank or payment provider may apply its own currency conversion rate or foreign transaction fees.

These charges are determined by your financial institution or payment provider and are not collected by Denovelle.

3. Order Total

Before completing an order, the checkout page will display the applicable:

• Product subtotal.

• Discounts and promotional adjustments.

• Applicable taxes.

• Shipping charges, if any.

• Final amount payable.

Please review the order summary carefully before submitting payment.

4. Payment Authorization

Payment authorization is requested when you submit your order.

Your order may require successful payment authorization before it can be processed for fulfillment.

Depending on your payment provider, a pending authorization may appear before a transaction is finalized.

If a transaction is declined or canceled, the release of any temporary authorization is determined by your payment provider or financial institution.

5. Payment Security

Payments are processed through the payment services available at checkout.

We do not intentionally store complete payment card numbers or card security codes on our website.

Payment processing and related security measures are handled by the applicable payment service providers.

6. Failed or Declined Payments

If your payment is declined or cannot be authorized, your order may not be completed.

Please check your payment information or contact your bank or payment provider for assistance.

You may also select another payment method if one is available at checkout.

7. Refunds

Approved refunds are generally issued to the original payment method.

Refunds will generally be issued in the original transaction currency, subject to the payment provider's processing procedures and applicable law.

The amount received in another currency may vary depending on exchange rates and financial institution fees.

For more information about return eligibility and refund procedures, please refer to our Refund and Return Policy.

8. Pricing and Promotional Offers

Prices, discounts, and promotional offers are subject to the conditions displayed on our website.

Promotional offers may have specific eligibility requirements, validity periods, or product exclusions.

The applicable final price will be displayed at checkout before you submit payment.

9. Contact Information

If you have questions regarding payments or transactions, please contact:

Denovelle

Email: lakishakalemba83112@hotmail.com

Phone: +1 305-605-4543

Address:

10502 W Jonen Street
Milwaukee, WI 53224
United States