Terms of Service

Last Updated: October 31, 2026

Welcome to Denovelle.

These Terms of Service govern your access to and use of our website and online shopping services.

By accessing our website or placing an order, you agree to these Terms of Service to the extent permitted by applicable law.

1. General Conditions

Our website is operated under the Denovelle brand.

By using this website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree not to use our website for unlawful purposes or in a way that could damage, interrupt, or interfere with our services.

2. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, and other product information are accurate.

However, colors and visual details may appear differently depending on your screen, device, and display settings.

Product availability, specifications, and descriptions may change from time to time.

If a product is unavailable or an error is identified after an order is submitted, we will contact the customer regarding an appropriate resolution.

3. Pricing and Payments

Product prices are displayed in the currency applicable to your shopping location and selected at checkout.

Depending on your location, prices may be displayed in USD or an available local currency.

Applicable taxes, shipping charges, discounts, and the final order total will be displayed at checkout before payment is submitted.

We reserve the right to correct pricing or product listing errors.

If a pricing error affects an order, we will contact the customer before proceeding with the affected transaction.

4. Orders and Acceptance

After placing an order, you may receive an order confirmation email.

An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance of the order.

We reserve the right to review, refuse, or cancel an order where reasonably necessary, including in circumstances involving:

• Suspected fraudulent transactions.

• Incorrect product or pricing information.

• Product unavailability.

• Payment authorization failures.

• Incorrect or incomplete order information.

If payment has already been collected for an order that is canceled, an appropriate refund will be issued to the original payment method.

5. Shipping and Delivery

Shipping destinations, costs, processing times, and estimated delivery periods are explained in our Shipping Policy.

Our standard estimated delivery time is 7–15 business days in total, including order processing and transit, unless a different estimate is displayed at checkout.

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing accurate delivery information at checkout.

6. Returns and Refunds

Returns and refunds are governed by our Refund and Return Policy.

Our standard return period is 30 days from the date the order is received.

Customers in the European Union and other applicable markets may also have statutory withdrawal, return, and consumer protection rights.

Nothing in these Terms removes or restricts mandatory consumer rights provided by applicable law.

7. Intellectual Property

All website content, including text, graphics, website design, images, logos, and other materials, is protected by applicable intellectual property laws.

You may use website content for personal, non-commercial shopping purposes.

You may not copy, reproduce, distribute, modify, or commercially exploit our website content without appropriate authorization.

8. Prohibited Uses

You agree not to:

• Use our website for unlawful activities.

• Submit false or misleading order information.

• Attempt unauthorized access to our website or systems.

• Interfere with website security or functionality.

• Upload malicious code or harmful software.

• Use automated systems to collect website content without authorization.

• Violate the intellectual property rights of others.

We reserve the right to restrict access where necessary to protect our website, customers, and business.

9. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics tools, and ecommerce technology providers.

Your use of those services may be subject to the relevant third party's own terms and privacy policies.

We are not responsible for independent third-party websites or services beyond our reasonable control.

10. Limitation of Liability

To the extent permitted by applicable law, Denovelle will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

11. Governing Law

These Terms of Service are governed by the applicable laws of the United States and the State of Wisconsin, without limiting any mandatory consumer protections that may apply in the customer's place of residence.

For consumers in the European Union and other applicable markets, mandatory consumer protection laws of their country of residence will continue to apply where required.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any revised version will be published on this page with an updated Last Updated date.

13. Contact Information

For questions regarding these Terms of Service, please contact:

Denovelle

Email: lakishakalemba83112@hotmail.com

Phone: +1 305-605-4543

Address:

10502 W Jonen Street
Milwaukee, WI 53224
United States